56 Reviews

Verified by

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  • Buyer
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    Elizabeth went above expectations when trying to help us find our retirement home. She checked back with me several times in my search but was not pushy in making a sale. When we asked for a showing of one condo and it sold before we could see it, Elizabeth checked on other condos that might be coming up for sale and found the perfect home for us. She walked us through the whole process and dealt with everything very professionally. A topnotch agent!
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    Feel very lucky working with Elisabeth! Very knowledgable and thoughtful! Always put customer's need a high priority!
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    I have purchased over a dozen homes in multiple states across the county, Elisabeth was by far the best that I have had. Her knowledge, compassion, and listening abilities are second to none!
  • Seller
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    Elisabeth’s experience and knowledge were terrific through the entire process. She sold our home for an excellent price very quickly. She was extremely helpful during the inspection process. Without her I don’t think we could have gotten it done. I would use Elisabeth and her team again and again. Thank You for everything you did.
  • Buyer
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      Performance

    Given this was our first purchase she did an excellent job explaining everything and being patient with us as we went through the process. She was excellent and her service was amazing. I will be recommending her to others in the future. Thanks for everything!
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    She always made herself available any time of day and always followed up when she said she would.
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    We really liked with her. She made our journey hassleless. I would strongly recommend her to anyone
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    Elizabeth is the consummate professional, but she is also caring and compassionate when the need arises. She was always available via text, phone and email whenever I needed ( which was a lot). Throughout all aspects of my real estate transaction, Elizabeth consistently went above and beyond what a typical agent would offer. I also found her knowledge of local contractors for me to use was invaluable. She is most definitely a credit to Century 21 Sheetz.
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    All Good
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    Elisabeth, understands your needs and will provide suggestions on houses you would not have originally considered. Elisabeth is extremely detailed, house hunting was fun with her. I absolutely enjoyed my time with Elisabeth. Would highly recommend her!
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  • Seller
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    Our home involved a relocation and Elisabeth did an excellent job understanding the details and requirements. We were also very impressed with her attention to detail, follow up, and timely communication. She made us feel like we were her only client.
  • Buyer
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      Satisfaction

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      Performance

    She did a good job.
  • Seller
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    Elisabeth has been working on aggressive sales activity. She has good knowledge for the housing market so we got many advice from her. Actually the English is second language for us also we were confused selling the house in different culture but she always helped us and tried to understand what I want to & what I said. So we were no worried. We were very comfortable with Elisabeth. She was very friendly and always reply to us quickly when I had questions. I think She had a wonderful communication skill. It was very smooth from advertising to closing. We really recommend her to friends. We are very appreciated her strongly working and support. Thanks a lot!!
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    Elisabeth provided excellent and most professional brokerage experience ever! She was very knowledgeable about the market and attentive to house details. I would strongly recommend her to all my friends and families in the area.
  • Buyer
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    Working with Jack and Elisabeth has been very pleasant. They are knowledgeable and friendly and very passionate about what they do. Never pushy. Patient. Understanding. I thoroughly enjoyed the experience.
  • Buyer
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    Elisabeth Lugar was amazing! She far surpassed my expectations of a realtor. She was wonderful to work with, detail-oriented and was there for me to answer questions and discuss any concerns. When working with me, as a first-time homebuyer, she was very proactive in highlighting key aspects of the process and helping to navigate the purchase of my first home. She was always prepared when showing me a potential home with comp's so I had all of the information and could make a fast decision when the time felt right. She gave me plenty of space when showing homes to explore and would offer many valuable insights based on her expertise. Her negotiation skills were excellent for both the offer and inspection phases of the purchase as her judgment was spot on. She also has a wide network of names of lenders, inspectors, contractors and insurance brokers who are all wonderful and extremely professional. I couldn't imagine buying my first house without her help. Furthermore, Elisabeth personally took care of me every step of the way. She truly cared for my comfort, security and advocated for me throughout the entire process. I have already recommended her to multiple others as she was truly fantastic, professional and 100% had my back. Elisabeth was flat-out impressive and I would recommend that anyone looking for a home contact her ASAP.
  • Buyer
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    I would recommend Elisabeth lugar to anyone interested in getting a house I never had a question go un-answered nor did I have to wait very long for a response told her what we wanted and she delivered quickly couldn't ask for better I have nothing bad to say only good things if you could look up awesome realtor in the dictionary Elisabeth lugar's name would be there
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  • Seller
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    Very knowledgeable, nice and helpful! She gets things done!
  • Seller
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  • Seller
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    We had previous positive experience with Elisabeth. She came up with right price, listed the house quickly and was very flexible as things came up during the home selling experience. She went above and beyond and was very helpful to us. We highly recommend her!
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  • Seller
    • 82%

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    It was a pleasure to work with Elisabeth Lugar and I would do so with any future real estate sale or purchase.
  • Buyer
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    If you are looking a broker that will watch for needs during the home buying process then contact Elisabeth Lugar. She will work hard to make certain that you are receiving the best price for your home through assertive negotiations with seller.
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    Elisabeth came highly recommended by several people and did a wonderful, thorough job. One of the best agents that we have ever worked with and this is our 5th state of residence. She has a tremendous level of knowledge and professionalism.
  • Buyer
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    Elizabeth was very supportive throughout the process and especially helpful when we were dealing with our indifferent mortgage provider. Very professional demeanor and very courteous. We have purchased eight homes over the last twenty years and Elizabeth provided one of the best sales experiences we have had in that time.
  • Buyer
    • 82%

      Satisfaction

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      Performance

    We found a property online that we were interested in and sent a message to the realtor (Elisabeth Lugar) through that third party site. She called us back not even 2 hours later and was very willing and prepared to accommodate our schedule to show us the house. Her courtesy, professionalism, excellent and prompt communication, and flexibility kept us working with her even though we did not end up placing an offer on that first property. We originally tried to secure our loan through Chase Bank. It was a NIGHTMARE. But through it all, Elisabeth was there for us, sending emails and making phone calls, going up the chain of management to advocate on our behalf and try to get us the service we expected and deserved from Chase. In the end, the loan with Chase fell through due to poor communication on the part of Chase employees, but even then Elisabeth did not drop us or turn away. She immediately got to work helping us find new properties we might be interested in and getting us in touch with Hallmark Mortgage Loans, which we used to secure our current home and which was an incredibly much smoother process than our previous attempt with Chase. Elisabeth goes WAY above and beyond as a real estate agent to advocate on behalf of her clients and ensure that their home-buying experience is as exciting and smooth as possible. I would be shocked to find a better, more dedicated real estate agent anywhere. Elisabeth is absolutely SUPERB and we were so blessed to have her walking beside us on this journey to purchase our very first home. In the future if and when we decide to purchase a new home, you can be sure we will be working with Elisabeth again.
  • Seller
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    It was very important to select someone with years of experience and someone who was driven. Elisabeth had those qualities. Elisabeth left no stones unturned when it came to the sell of home. She assessed, reevaluated and seek expert advise from others to get it sold. Elisabeth kept us encouraged and she remain faithful. We are sincerely grateful and thankful to have worked with her. When Elisabeth wasn't able to host open houses, she solicited help from her team and they were all professional and respectful as her. Overall experience in selling a home is quite a feat, but having Elisabeth as our realtor helped tremendously. I don't think no other realtor would have given us this much attention, focus, and care as Elisabeth. We would love to have her represent us as buyers. She has become a friend and a valuable resource to our household.
  • Seller
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  • Seller
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    The Lugar Team did a great job on the sale of my house. It sold in two days. Elisabeth professionalism and knowledge made the process go very well. I truly appreciated her wonderful customer service and her attention to detail. I would highly recommend her expertise. She is very personable.
  • Buyer
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  • Seller
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    I felt comfortable with Elisabeth Lugar right from the beginning. She always looked out for my best interest and gave excellent advice. She not only helped me buy and eventually sell my home, she cared about me and also my family. She is fair and she is honest, I would recommend her services to anyone.
  • Buyer
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    Elisabeth helped Kevin and I find the home of our dreams. We are so grateful for Elisabeth's time, effort, and attention to detail is helping us find a home. We are so happy and looking forward to going old in our new home. However, if we do ever move, we already know exactly who to call to help us through the process. Thank you so much Elisabeth!
  • Buyer
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    Great thanks for all the processes and all the best,
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    Elisabeth gave me exceptional service. She made my relocation from NY to Indiana very easy and enjoyable! Elisabeth was very thorough and did a great job of representing me. Elisabeth was a pleasure to work with. She was very understanding of my tight timeline to find a home. I would highly recommend her. I also had the opportunity to work with Jack Lugar and he was also a pleasure to work with. Elisabeth made my home buying experience very enjoyable.
  • Seller
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  • Buyer
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    Elisabeth was great in every aspect of getting me into my first home. She guided me through every step of the process and made sure she was available to answer any questions I had. Because of her professional and friendly manner I would highly recommend Elisabeth Lugar to those looking to buy or sell a home. Outstanding!
  • Buyer
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    Elisabeth was fantastic to work with. She was attentive to my needs and always kept them in mind. She was great in scheduling open Houses and providing me with requested documentation. I actually didn't have to ask. If I had a question that she did not have an answer for she found it quickly. Elisabeth is a professional in every aspect of the word and is a great example of how working with a realtor should be
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  • Seller
    • 98%

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    Elisabeth understood the needs I had and made the entire selling process smooth and easy.
  • Buyer
    • 93%

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    As a first time homebuyer I was extremely nervous and unsure of the process of purchasing my home. However, my stress and uncertainty was immediately replaced with excitement and empowerment when I was referred to Elisabeth Lugar. Elisabeth was very helpful explaining the process, gave me easy chronological information to follow, and prompt service during the entire process. Her hours extended well beyond the typical 8-5 day and often times seemed on-call anytime I had questions and concerns, and amazingly responding on weekday/weekend nights. I truly was blessed to work with Elisabeth and her friendly business approach always made me feel wanted as a customer and appreciated. I have nothing but good things to say about Elisabeth Lugar and would recommend anyone that is a first time buyer to her and her great service.
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    We were so new to the buying expierence. Elisabeth took us under her wing not only being there to answer questions, but always making sure we understood each of the steps necessary to purchase. There was so much to learn, she always communicated with us and I felt so much more confident knowing she was on our side. During the contract period of back and forth she went above and beyond for us, helping us in indianapolis while we were still residing in Chicago. We were even able to close early with the smoothest closing I've ever heard of!! :) Elisabeth was amazing and I will reccomend her to everyone!!